Plans and prices
| Plan | Per seat a month, annual billing | Monthly billing | Users | Notes |
|---|---|---|---|---|
| Free | £0 | £0 | Up to 1 | Single user, 500 records |
| Express | £5 a seat Provisional | £7 a seat Provisional | Not capped on the page | |
| Premier | Unknown | Unknown | Not capped on the page | GBP price not captured |
| Bigin 360 | Unknown | Unknown | Not capped on the page | GBP price not captured |
Prices are before VAT. The page says: “Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.”
- Free trial
- 15 days, then moves to the Free plan
- Money-back guarantee
- 100% money-back guarantee (terms not captured)
- Demo
- Not stated in our capture
Cost for 3 users
On annual billing, Bigin by Zoho CRM costs £15 a month for 3 users on Express (£5 a seat × 3 seats). That's £180 billed yearly. Ex VAT.
What each plan includes
| Feature | Plan | What the page says |
|---|---|---|
| Gmail or Outlook email | Express and up | “Email & WhatsApp Business Integration” |
| Workflow automation | Free plan and up | “Automations (3)” |
| Built-in calling | Free plan and up | “Built-in Phone” |
| More than one pipeline | Express and up | “Team Pipelines (3)” |
| Meeting booking | Free plan and up | “Booking and appointment scheduling (1)” |
| Express and up | “Email & WhatsApp Business Integration” |
Calling and integrations
Built-in phone on every plan, plus 100+ third-party telephony integrations. Booking pages, WhatsApp, Gmail, Outlook, Teams, QuickBooks and Zapier.
Who it suits
Micro businesses and first-time CRM users. Watch out for: Record limits per plan; more pipelines and automations are add-ons.
Alternatives in the same group
Capsule CRM, Copper, folk, Less Annoying CRM. Compare all or work out your cost.
Head to head
Where these figures come from
- Express: liftup.sh/blog/crm-system-cost-uk (third-party), checked 5 November 2026
- Premier: liftup.sh/blog/crm-system-cost-uk (third-party), checked 5 November 2026
- Bigin 360: liftup.sh/blog/crm-system-cost-uk (third-party), checked 5 November 2026
Still to confirm:
- Express GBP prices are from a third-party UK guide (liftup.sh).
- Premier and Bigin 360 GBP prices not captured.
Prices change, so confirm on Bigin by Zoho CRM's site before buying. Spotted something out of date? Email a correction. Are you Bigin by Zoho CRM? Request a free correction the same way. We don't score or test tools; this page lists published facts only.