Best for
Best CRM by need
Each guide ranks tools by published price for one kind of buyer.
Cheapest CRM for small businesses
For a small team the price per seat matters most. This ranks every tool by the monthly cost for 3 users on its cheapest paid plan. Ranks restart in each product group, so a simple CRM is never ranked against an all-in-one platform.
Best free CRM
A free plan is only useful if it covers your team. This lists every free plan we found with its user limit as published, and what the first paid plan costs for 3 users.
Best CRM for sales teams
Sales teams usually need workflow automation from day one. This ranks the sales-team CRMs by the monthly cost for 5 users on the cheapest plan that lists workflow automation.
CRMs with built-in calling
Built-in calling saves a separate phone system. Only tools whose pricing page names calling on a plan are ranked; call minutes and numbers are often charged separately.
CRMs with booking, phone and chat
If you take bookings, calls or web chats, check the CRM connects to them. This lists what each pricing page says about meeting booking, calling and chat, with the cost for 3 users.