Best for, November 2026
CRMs with built-in calling UK, November 2026
Built-in calling saves a separate phone system. Only tools whose pricing page names calling on a plan are ranked; call minutes and numbers are often charged separately.
| Rank | Tool | Group | A month (VAT status shown) | What the page says |
|---|---|---|---|---|
| Simple CRM | ||||
| 1 | Bigin by Zoho CRM | Simple CRM | £15Express, £5 a seat × 3; £180 billed yearlyEx VAT | “Built-in Phone” (Free) |
| Sales-team CRM | ||||
| 1 | Zoho CRM | Sales-team CRM | £36Standard, £12 a seat × 3; £432 billed yearlyEx VAT | “Built-in calling” (Standard) |
| All-in-one platform | ||||
| 1 | HubSpot | All-in-one platform | £21Starter, £7 a seat × 3; £252 billed yearlyEx VAT | “Calling 500 minutes HubSpot-provided phone numbers 1 phone number. Not supported in all countries.” (Starter) |
| Rank | Tool | Group | A month (VAT status shown) | What the page says |
|---|---|---|---|---|
| Sales-team CRM | ||||
| 1 | Freshsales | Sales-team CRM | US$27Growth, US$9 a seat × 3; US$324 billed yearlyBefore tax, UK VAT may be added | “Chat, Email, and phone” (Growth) |
| 2 | Close | Sales-team CRM | US$105Essentials, US$35 a seat × 3; US$1260 billed yearlyUses Essentials: Solo allows up to 1 user.Before tax, UK VAT may be added | “Calling & SMS” (Solo) |
If calling is the main reason you want a CRM, a standalone phone system can work out cheaper than a CRM's calling add-on: cloud phone systems ranked for sales teams shows what a dedicated setup costs. And if you miss calls while you're busy with customers, compare UK virtual receptionist prices before paying for more seats.
Ranked by published price only. We don't score or test tools. Prices before VAT, annual billing shown a month. Ranks restart in each product group and for US dollar prices. Methodology.